30-Day Returns & Exchange Policy
We want you to be completely satisfied with our fine jewelry.
- You can return or exchange your order within 30 days from the delivery date
- Shipping charges are not refunded in the return
- All returned items must be undamaged in the original packaging, along with the original certificates
- There must be no scratches, marks or signs of wear on the item
- Items must not have been altered in any way
- Items that are received which have been worn, damaged, or altered will not be refunded
- Return your order in the original packaging
- All ORIGINAL Diamond Certificates or GRA Certificates of Authenticity MUST be returned. Any package missing the original certificate(s) will be charged a fee of $200.00 per certificate with no exceptions.
- Please remove all previous shipping labels and markings on the exterior of the box
- Buyers are responsible for the return shipping cost. We do not accept C.O.D. deliveries
- Ship your package via US Postal Service (USPS) Priority Mail to
- Email the tracking receipt number to SanguineGemStones@pm.me